Smart Service Desk Training
Smart Service Desk training covers concepts from the Basic level to the advanced level. Whether you are an individual or corporate client we can customize training course content as per your requirement. And can arrange this Smart Service Desk training as per your pace.
An IT service desk is a communications center that provides a single point of contact (SPOC) between a company, its customers, employees and business partners. The IT service desk assists throughout the entire product lifecycle and ensures that all users receive help promptly. Service desks are the “face” of IT operations for employees, customers, suppliers, and business partners. They provide a centralized resource for getting help with IT incidents, as well as IT service requests like password resets or database access requests. Service desk people are responsible for resolving staff and customer technological questions that need technical support. Typically, they troubleshoot network, hardware, and software problems. SMART Service Desk Company was formed by couple of forward-thinking pioneers in the IT services industry. The vision has always been to create an innovative IT Service Management (ITSM) solution and evolve it with the advancements in the industry. The architectural concept was simple, use the industry leading standard framework and build the product inside out. SMART Service Desk has marquee customers in number of sectors such as, Government, Health, Banking and Financial, Insurance, Oil and Gas, Retail, Manufacturing and Educational Institutions And is currently being used by more than half a million Users worldwide.
Complete Customization of Smart Service Desk training’s course content is possible for Individual students and for Corporate. Smart Service Desk online training is available for individuals and for corporate we may arrange the classroom as well. For more information on Smart Service Desk training do connect us.
Our Smart Service Desk certified expert consultant will teach on a real-time scenario-based case study and can provide study material and ppt. We will help you to clear your Smart Service Desk training certification by providing you with proper guidance. For more details kindly contact us.
When it comes to Smart Service Desk Corporate Training, we can say proudly that we have received excellent feedback and appreciation from our corporate clients across the globe. You can reach us for Smart Service Desk corporate training and we can even customize the training content as per your requirement.
Few of the clients we have served across industries are:
DHL | PWC | ATOS | TCS | KPMG | Momentive | Tech Mahindra | Kellogg's | Bestseller | ESSAR | Ashok Leyland | NTT Data | HP | SABIC | Lamprell | TSPL | Neovia | NISUM and many more.
MaxMunus has successfully conducted 1000+ corporate training in Bangalore / Bengaluru, India, Finland, Sweden, Germany, USA, UK, Netherlands, Ireland, Austria, Israel, Singapore, Australia, Canada, Denmark, Belgium, Poland, Hong Kong, Qatar, Saudi Arabia, Oman, Denmark, Bahrain, JAPAN, South Korea, UAE, Switzerland, Kuwait, Spain, United Kingdom, Russia, Czech Republic, China, Belarus, Luxembourg
INDIVIDUAL TRAINING BENEFIT
Customize Smart Service Desk Course Content as per Individual’s project requirement.
Our Individual Smart Service Desk Training program will help employees to start working on the project from day one after the Smart Service Desk training completion.
Industry-Specific Subject Matter Experts to provide corporate level Smart Service Desk online training to individuals.
Flexibility to choose a schedule for the individuals to take Smart Service Desk online training courses.
Get the Flexibility to learn at your own pace. A Crash course option is also available for the Smart Service Desk course.
Flexibility to select a trainer and have a live video session with the trainer before Smart Service Desk training actually starts.
MaxMunus will provide Smart Service Desk Course Completion Certificate to the participants who are recognized by the industry. It will add value to the corporate workforce.
MaxMunus will help the participants understand the Smart Service Desk certification training exam process.
MaxMunus will provide a step-by-step progress assessment of yours.
CORPORATE TRAINING BENEFIT
Customization of Smart Service Desk Course Content as per Company’s project requirement.
Our Smart Service Desk Corporate Training program will help employees to start working on the project from day one after the training completion.
Industry-Specific Subject Matter Experts will provide Smart Service Desk corporate training.
Get Flexibility to choose Location, Mode and Schedule for Smart Service Desk corporate training courses.
Flexibility to select corporate the trainer and have a live video session with the trainer before Smart Service Desk training actually start.
MaxMunus will provide Course Completion Certificate to the participants which are recognized by the industry. It will add value to the corporate workforce.
MaxMunus will help the participants understand the Smart Service Desk certification course exam process.
MaxMunus will provide a step-by-step progress assessment of employees.
Smart Service Desk Training Prerequisite
There is absolutely no prerequisite to learn Smart Service Desk Training course, any candidate starting from fresh graduates to experienced professional can easily learn this Smart Service Desk Training course.
Certification Details
Upon successful completion of the Smart Service Desk Training one can easily go for the certification exam and become a certified professional. MaxMunus certification is easily accepted by all the multi-national companies across the world.
FAQs for Smart Service Desk Training:
Q. Is it worth joining Smart Service Desk Training at MaxMunus?
Ans: We have pools of Industry-Specific Subject Matter Experts (Smart Service Desk trainers) having an average experience of more than 13 years. They share real-time implementation challenges, case studies and provide soft copies of study material. Which will make you project ready after completion of the Smart Service Desk course. Our USP is Customized Smart Service Desk Training agenda and 1 to 1 session for individuals and corporate. Step-by-step progress assessment and Smart Service Desk Certification tips will be provided.
Q. What are the Delivery Modes for Smart Service Desk Training?
Ans. For Corporate Client, we provide Smart Service Desk Training via Online Instructor-led live training or in Classroom in your Campus or in my Campus. Individual Smart Service Desk Training will be provided through Online Instructor-led live training. For Group Classes classroom and online both options will be available.
Q. Do you provide a Job Guarantee after completion of Smart Service Desk training?
Ans. Apparently, no. Our Industry-Specific Subject Matter Experts (Smart Service Desk trainers) will make you project-ready as they will be sharing real-time implementation challenges, case studies and provide soft copies of study material. Our Guarantee is High-Level Quality of Smart Service Desk Training, which will make you employable. Yes we do assists with Resume Building, Mock Interview and sharing the open positions in Smart Service Desk across the world.
Q. Do you provide Smart Service Desk Training in International languages apart from English?
Ans. Mostly Smart Service Desk Training happened in English. We can arrange Smart Service Desk Training in other International Languages also based on Demand.
Q. Can I cancel my enrollment? Do I get a refund?
Ans. Our Quality of Smart Service Desk Training is very high normally this does not happen. If you have time availability issues you can come again anytime in your life and take up the training in the same module or different module. Your money will always be safe. Still because of some unseen reason you want to cancel enrollment then yes it is possible. We will deduct the admin cost and refund the remaining money.
Q. Is this live Smart Service Desk training or pre-recorded session.
Ans. Smart Service Desk Training will be Live Instructor-led Online Training.
Q. I want to know more about the Smart Service Desk training program. Whom should I contact?
Ans. Please join our Live Chat for instant support, call us, or Request a Call Back to have your query resolved.
Q. Can I attend a demo session before enrollment?
Ans. You can be confident and join us without a demo. As ours Industry-Specific Subject Matter Experts make sure quality of the training to be very high. However, we will connect you to a Smart Service Desk trainer to fix the Smart Service Desk training agenda as per individuals and corporate client requirements.
Q. How to Join Smart Service Desk Training immediately?
Ans. Kindly drop an email to contact@maxmunus.com. We will assist you.
Q. Do you provide Smart Service Desk Course Completion Certificate?
Ans Yes we do.
Q Do you provide Crash Courses in Smart Service Desk at a fast pace?
Ans. Yes, we do.
Q Do you have a 1-on-1 mentorship session for Individuals.
Ans. Yes, we do have.
Q. Can you provide customized project-oriented Corporate Smart Service Desk Training?
Ans. Yes, we have expertise in it. In fact, we are considered as one of the top Smart Service Desk Training solutions provide across most of the top fortune 500 companies.
Q. Who are your trainers and what is the vetting process?
Ans. We have pools of Industry-Specific Subject Matter Experts (Smart Service Desk trainers) having an average experience of more than 13 years. They have done a good number of implementation projects. Trainers are tested on their technical ability, English proficiency, communication skills, and behavioral skills.
Q. What are the Levels of Smart Service Desk courses you offer? Any possibility for Advance customized concepts?
Ans. We offer Foundation, Intermediate and Advanced Levels. Yes, we will be happy to assist you with Advance concepts in Smart Service Desk training as per your requirement.
Q. More Questions?
Ans. Kindly drop mail to contact@maxmunus.com