Customer Service BPO Training
Introduction:
Customer Service BPO training covers concepts from the Basic level to the advanced level. Whether you are an individual or corporate client we can customize training course content as per your requirement. And can arrange this Customer Service BPO training as per your pace.
About Customer Service BPO:
Customer service BPO, or Business Process Outsourcing is a facility where a third-party company handles customer reciprocations for another business. BPOs can easily handle customer communication through various methods, including phone, email, chat, and social media. Customer service business processing outsourcers (BPOs) can help any sizes of enterprises ascend by providing customer service coverage and expertise that help organizations build and retain customers. A customer service BPO has a abundance of specialized expertise that businesses can support when their current customer support falls short. Customer service BPOs are quite proficient in handling and scaling customer support teams and can bring industry-specific knowledge to the table, ensuring customers receive precise and informative service for their queries, concerns, and technical issues.
Customer Service BPOs can help businesses enhance customer experience by:
- Presumiong specialized teams: - Customer Service BPO can provide teams dedicated to customer service, which can offer personalized assistance.
- Managing a variety of customer interactions: - It can handle a range of customer interconnection, including inbound support, outbound support, technical support, and multichannel support.
- Handling compliance and regulatory risks: - Customer Service BPO helps to manage compliance and regulatory risks by having a dedicated team oversee these efforts.
List of the Customer Service BPO Training courses that we have are:
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Webhelp Customer Service BPO Services Training |
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TaskUs Customer Service BPO Services Training |
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VXI Customer Service BPO Services Training |
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CES Digital Commerce Training |
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Cognizant Customer Service BPO Services Training |
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HGS Customer Service BPO Services Training |
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Sitel Customer Service BPO Services Training |
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Sutherland Customer Service BPO Services Training |
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Comdata Customer Service BPO Services Training |
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Alorica Customer Service BPO Services Training |
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Wipro Customer Service BPO Services Training |
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AlmavivA Customer Service BPO Services Training |
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APEX Call Centers Customer Service BPO Training |
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Atento Customer Service BPO Services Training |
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Concentrix Customer Service BPO Services Training |
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Conduent Customer Service BPO Services Training |
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KindGeek Customer Service BPO Training |
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Simply Contact Customer Service BPO Service Training |
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Startek Customer Service BPO Services Training |
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SYKES Customer Service BPO Services Training |
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Tata Communications CCaaS Training |
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Tech Mahindra Customer Service BPO Services Training |
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Teleperformance Customer Service BPO Services Training |
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TELUS International Customer Service BPO Services Training |
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Transcom Customer Service BPO Services Training |
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TTEC Customer Service BPO Services Training |
Why Choose MaxMunus for Customer Service BPO Course
- Experienced trainers with industry knowledge.
- Customized training modules.
- Flexible learning options (online/live).
- Post-training support.
- Earning trust with years of success stories and reviews.
Complete Customization of Customer Service BPO training’s course content is possible for Individual students and for Corporate. Customer Service BPO online training is available for individuals and for corporate we may arrange the classroom as well. For more information on Customer Service BPO training do connect us.
Benefits with MaxMunus as Customer Service BPO Training Partner
- Focus on value for the learner:
- Gain in-demand skills to boost employability.
- Prepare for certification exams.
- Work on industry-relevant projects.
- Stay competitive in the job market.
Our Customer Service BPO certified expert consultant will teach on a real-time scenario-based case study and can provide study material and ppt. We will help you to clear your Customer Service BPO training certification by providing you with proper guidance. For more details kindly contact us.
When it comes to Customer Service BPO Corporate Training, we can say proudly that we have received excellent feedback and appreciation from our corporate clients across the globe. You can reach us for Customer Service BPO corporate training and we can even customize the training content as per your requirement.
Few of the clients & location we have served across industries are:
DHL | PWC | ATOS | TCS | KPMG | Momentive | Tech Mahindra | Kellogg's | Bestseller | ESSAR | Ashok Leyland | NTT Data | HP | SABIC | Lamprell | TSPL | Neovia | NISUM and many more.
MaxMunus has successfully conducted 1000+ corporate training in Bangalore / Bengaluru, India, Finland, Sweden, Germany, USA, UK, Netherlands, Ireland, Austria, Israel, Singapore, Australia, Canada, Denmark, Belgium, Poland, Hong Kong, Qatar, Saudi Arabia, Oman, Denmark, Bahrain, JAPAN, South Korea, UAE, Switzerland, Kuwait, Spain, United Kingdom, Russia, Czech Republic, China, Belarus, Luxembourg
Individual training benefits
Customize Customer Service BPO Course Content as per Individual’s project requirement.
Our Individual Customer Service BPO Training program will help employees to start working on the project from day one after the Customer Service BPO training completion.
Industry-Specific Subject Matter Experts to provide corporate level Customer Service BPO online training to individuals.
Flexibility to choose a schedule for the individual’s to take Customer Service BPO online training courses.
Get the Flexibility to learn at your own pace. A Crash course option is also available for the Customer Service BPO course.
Flexibility to select a trainer and have a live video session with the trainer before Customer Service BPO training actually starts.
MaxMunus will provide Customer Service BPO Course Completion Certificate to the participants who are recognized by the industry. It will add value to the corporate workforce.
MaxMunus will help the participants understand the Customer Service BPO certification training exam process.
MaxMunus will provide a step-by-step progress assessment of yours.
Corporate Training Benefits
Customization of Customer Service BPO Course Content as per Company’s project requirement.
Our Customer Service BPO Corporate Training program will help employees to start working on the project from day one after the training completion.
Industry-Specific Subject Matter Experts will provide Customer Service BPO corporate training.
Get Flexibility to choose Location, Mode and Schedule for Customer Service BPO corporate training courses.
Flexibility to select corporate the trainer and have a live video session with the trainer before Customer Service BPO training actually start.
MaxMunus will provide Course Completion Certificate to the participants which are recognized by the industry. It will add value to the corporate workforce.
MaxMunus will help the participants understand the Customer Service BPO certification course exam process.
MaxMunus will provide a step-by-step progress assessment of employees.
FAQs for Customer Service BPO Training:
Q. Is it worth joining Customer Service BPO Training at MaxMunus?
Ans: We have pools of Industry-Specific Subject Matter Experts (Customer Service BPO trainers) having an average experience of more than 13 years. They share real-time implementation challenges, case studies and provide soft copies of study material. Which will make you project ready after completion of the Customer Service BPO course. Our USP is Customized Customer Service BPO Training agenda and 1 to 1 session for individuals and corporate. Step-by-step progress assessment and Customer Service BPO Certification tips will be provided.
Q. What are the Delivery Modes for Customer Service BPO Training?
Ans. For Corporate Client, we provide Customer Service BPO Training via Online Instructor-led live training or in Classroom in your Campus or in my Campus. Individual Customer Service BPO Training will be provided through Online Instructor-led live training. For Group Classes classroom and online both options will be available.
Q. Do you provide a Job Guarantee after completion of Customer Service BPO training?
Ans. Apparently, no. Our Industry-Specific Subject Matter Experts (Customer Service BPO trainers) will make you project-ready as they will be sharing real-time implementation challenges, case studies and provide soft copies of study material. Our Guarantee is High-Level Quality of Customer Service BPO Training, which will make you employable. Yes we do assists with Resume Building, Mock Interview and sharing the open positions in Customer Service BPO across the world.
Q. Do you provide Customer Service BPO Training in International languages apart from English?
Ans. Mostly Customer Service BPO Training happened in English. We can arrange Customer Service BPO Training in other International Languages also based on Demand.
Q. Can I cancel my enrollment? Do I get a refund?
Ans. Our Quality of Customer Service BPO Training is very high normally this does not happen. If you have time availability issues you can come again anytime in your life and take up the training in the same module or different module. Your money will always be safe. Still because of some unseen reason you want to cancel enrollment then yes it is possible. We will deduct the admin cost and refund the remaining money.
Q. Is this live Customer Service BPO training or pre-recorded session.
Ans. Customer Service BPO Training will be Live Instructor-led Online Training.
Q. I want to know more about the Customer Service BPO training program. Whom should I contact?
Ans. Please join our Live Chat for instant support, call us, or Request a Call Back to have your query resolved.
Q. Can I attend a demo session before enrollment?
Ans. You can be confident and join us without a demo. As ours Industry-Specific Subject Matter Experts make sure quality of the training to be very high. However, we will connect you to a Customer Service BPO trainer to fix the Customer Service BPO training agenda as per individuals and corporate client requirements.
Q. How to Join Customer Service BPO Training immediately?
Ans. Kindly drop an email to contact@maxmunus.com. We will assist you.
Q. Do you provide Customer Service BPO Course Completion Certificate?
Ans Yes we do.
Q Do you provide Crash Courses in Customer Service BPO at a fast pace?
Ans. Yes, we do.
Q Do you have a 1-on-1 mentorship session for Individuals.
Ans. Yes, we do have.
Q. Can you provide customized project-oriented Corporate Customer Service BPO Training?
Ans. Yes, we have expertise in it. In fact, we are considered as one of the top Customer Service BPO Training solutions provide across most of the top fortune 500 companies.
Q. Who are your trainers and what is the vetting process?
Ans. We have pools of Industry-Specific Subject Matter Experts (Customer Service BPO trainers) having an average experience of more than 13 years. They have done a good number of implementation projects. Trainers are tested on their technical ability, English proficiency, communication skills, and behavioral skills.
Q. What are the Levels of Customer Service BPO courses you offer? Any possibility for Advance customized concepts?
Ans. We offer Foundation, Intermediate and Advanced Levels. Yes, we will be happy to assist you with Advance concepts in Customer Service BPO training as per your requirement.
Q. More Questions?
Ans. Kindly drop mail to contact@maxmunus.com