Oracle Knowledge Management Training

This Oracle Knowledge Management training covers concepts from Basic level to advance level.  Whether you are individual or corporate client we can customize training course content as per your requirement.  And can arrange this Oracle Knowledge Management training as per your pace.

Oracle Knowledge Management provides personalized seamless, cross-channel customer service to drive more interactive and beneficial experiences. Oracle Knowledge Management is the cornerstone of exceptional customer service. It provides the right information in an efficient way which increases customer satisfaction and loyalty. Oracle Knowledge products offer very simple and convenient ways for users to access knowledge contained in corporate information stores. With Oracle Knowledge Management Training, you can easily learn how to utilize tools that improve customer service and satisfaction by helping customers find more relevant answers to questions online or from a service agent guided by a scalable knowledge management platform. Oracle Knowledge Management training will teach you how to implement, administer and effectively use this management application to meet your business needs in a short period of time. Oracle knowledge Management course will teach you how to utilize tools that improve customer service and satisfaction and teach you how to implement, use, manage knowledge and content creation, improve search performance, and perform analytics

Oracle Knowledge Management integrates with other Oracle modules to provide and extend its functionality. For Oracle Knowledge Management to run, you must set up the following mandatory modules:

•           Oracle Application Foundation

•           Oracle Text

•           Oracle Human Resources

•           Resource Manager and Notes

•           Oracle CRM Technology Foundation

1.       Oracle Knowledge Management uses Oracle Applications Foundation to access all standard library objects, for example, users, menus, responsibilities, and profile options.

2.       Oracle Text provides integrated management of free-form text stored in the database, on Web sites, or on file systems for Oracle Knowledge Management to use in their business needs.

3.       Oracle Knowledge Management uses Oracle Human Resources to get employee data.

4.       You can use Resource Manager in Oracle Knowledge Management to set up the various resource groups for authoring flows.

5.       Oracle Knowledge Management uses the Notes component to achieve the integration with service request through the Note Type to Statement Type mapping

6.       Oracle CRM Technology Foundation (JTT) provides Java-based infrastructure software that is used to develop E-Business solutions such as Sales, Marketing, Service, E-Commerce, Contracts, and Interaction Center applications.

Complete Customization of Oracle Knowledge Management training’s course content is possible for Individual student and for Corporate.  Oracle Knowledge Management online training is available for individual and for corporate we may arrange the classroom as well. For more information on Oracle Knowledge Management training do connect us.

Our Oracle Knowledge Management certified expert consultant will teach on real-time scenario-based case study and can provide study material and ppt. We will help you to clear Oracle Knowledge Management training certification by providing you with proper guidance. For more details kindly contact us.

When it comes to Oracle Knowledge Management Corporate Training, we can say proudly that we have received excellent feedback and appreciation from our corporate clients across the globe. You can reach us for Oracle Knowledge Management corporate training and we can even customize the training content as per your requirement.

 Few of the clients we have served across industries are:

 DHL | PWC | ATOS | TCS | KPMG | Momentive | Tech Mahindra | Kellogg's | Bestseller | ESSAR | Ashok Leyland | NTT Data | HP | SABIC | Lamprell | TSPL | Neovia | NISUM and many more.

MaxMunus has successfully conducted 1000+ corporate training in Bangalore / Bengaluru, India, Finland,  Sweden, Germany, USA, UK , Netherlands, Ireland, Austria, Israel, Singapore, Australia, Canada, Denmark, Qatar, Saudi Arabia, Oman, Denmark, Bahrain, JAPAN, South Korea, UAE, Switzerland,  Kuwait,  Spain, United Kingdom.